Standard
$12
agent/month
Professional
$25
agent/month
INCLUDES STANDARD, PLUS:
- Asset Management (Upto 100 Assets Free)
- Software License Management
Enterprise
$40
agent/month
INCLUDES PROFESSIONAL, PLUS:
- PO & Contract Management
- Project Management
Standard
Professional
Enterprise
Email Ticketing
Anonymous Ticket Creation
Ticket Auto-Assignment
Self-Service Portal
Out-of-the-Box Analytics and Reporting
Team COLLABORATIONs
Calendar Integration (E.g., Outlook, Google)
Drive Integration (E.g., One Drive, Google Drive)
Access Controls
Single Sign On (SSO)
Mobile App
Alert Management
Role-Based Interface
Zero Code Designer
Zero Code Analytics and Reports
SLA Management
wBots
Approval Workflows
Custom Fields/Forms
Agents Time Tracking On Tickets
Average Handling Time (AHT)
Knowledge Base
Problem Management
Change Management
Advanced Analytics and Reports
Custom Role Based Interface
Advanced SLA Management
AI-Based Routing
AI Sentiment Analysis
Slack Integration